Terms of Service
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NovaGene Labs Terms of Service
Last Updated: July 28, 2025
OVERVIEW
This website is operated by NovaGene Labs. Throughout the site, the terms “we”, “us” and “our” refer to NovaGene Labs. NovaGene Labs offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
All products are sold for research purposes only. Human or animal use or consumption is strictly prohibited.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site after any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any destructive code.
Violation of any terms will result in immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
All products are sold for research use only. Any use in or on humans or animals is strictly forbidden.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, resell, or exploit the service without express written permission.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information on this site is inaccurate or outdated. It is provided for general information only and should not be relied upon exclusively for decision-making.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices and availability of products are subject to change at any time without notice.
We reserve the right to modify or discontinue the service at any time without liability.
In addition, you agree to our Messaging Terms and Messaging Privacy Policy.
SECTION 5 - PRODUCTS OR SERVICES
Products may be available exclusively online and in limited quantities. Returns are governed by our Refund Policy.
We reserve the right to limit quantities, restrict sales by location, and discontinue products at any time.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may cancel or limit orders in our sole discretion and may contact you using the information you provide.
You agree to provide accurate, complete, and current purchase and account information.
See our Refund Policy for more details.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or liability. You use them at your own risk.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for content, accuracy, or policies of third-party websites linked from our site. Engage with third parties at your own risk.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
You agree that we may use any submissions you provide (e.g., feedback or ideas) without restriction or compensation.
We reserve the right to monitor and remove any user content we consider inappropriate or in violation of these Terms.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We may correct any site errors or inaccuracies at any time without prior notice, including after an order has been placed.
SECTION 12 - PROHIBITED USES
You are prohibited from using our site for any unlawful or harmful purpose including but not limited to:
- Violating laws or intellectual property
- Uploading malware or viruses
- Spamming or scraping data
- Harassment, hate speech, or discrimination
- Violation may result in termination of services.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the service will be uninterrupted or error-free.
All services and products are provided “as is” without warranties of any kind, express or implied.
NovaGene Labs shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or products, to the fullest extent allowed by law.
SECTION 14 - INDEMNIFICATION
By purchasing from NovaGene Labs, you agree to indemnify and hold harmless NovaGene Labs, its employees, affiliates, and contractors from any claims, damages, or losses resulting from the purchase, possession, or use of our research products.
You acknowledge that all products are for research use only and not approved for human use. You assume all responsibility and risk and agree this indemnity applies to you and your successors.
SECTION 15 - SEVERABILITY
If any provision is deemed unenforceable, the rest of the Terms remain valid and enforceable.
SECTION 16 - TERMINATION
These Terms remain in effect unless terminated by you or us. If you fail to comply with any term, we may terminate your access without notice.
SECTION 17 - ENTIRE AGREEMENT
These Terms and any related policies constitute the entire agreement between you and NovaGene Labs and govern your use of the site and services.
SECTION 18 - GOVERNING LAW
These Terms shall be governed by and interpreted under the laws of the United States.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version at any time on this page. We may update these Terms at our sole discretion and your continued use of the site signifies acceptance.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be directed to:
NovaGene Labs
Email: hello@novagenelabs.com
Mail: 555 W 5th St #35, Los Angeles, CA 90013